This Privacy Policy describes how Naga Spares Hub, operating under the brand name Only Spares (“we”, “us”, “our”), collects, uses, and protects your personal information when you use our website onlyspares.in (the “Site”) and purchase products from us.
1. Information We Collect
We may collect the following types of information:
- Personal information: name, email address, phone number, shipping address, billing address, etc.
- Order information: items ordered, quantity, price, payment method, transaction details.
- Usage information: how you navigate the site, pages viewed, links clicked, time spent on pages, device and browser details, IP address.
- Cookies and tracking technologies: to recognize returning users and for analytics, advertising or performance monitoring.
2. How We Use Your Information
We use your information for:
- Processing and fulfilling your order (shipping, billing, customer service).
- Communicating with you about your order (status, updates), or to respond to your inquiries.
- Improving our Site (usability, product offerings).
- Marketing communications (only if you opt-in), such as sending newsletters, offers. You may opt out.
- Preventing fraud or misuse, ensuring security.
3. Sharing / Disclosing Your Information
We do not sell your personal information. We may share your information with:
- Service providers / vendors: logistics (courier), payment gateways, email/marketing providers, hosting service, etc.
- Legal / regulatory authorities: if required by law or to protect rights.
- Business transfers: in event we are acquired or merge with another company.
4. Data Retention
We will retain your personal information as long as needed to provide the services, comply with legal obligations, resolve disputes, enforce policies. After that, we will delete or anonymize it.
5. Security
We take reasonable measures to protect your personal data (SSL encryption, secure servers). However, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies / Tracking
We use cookies and similar tracking technologies. You can control cookies via browser settings; disabling may affect certain features.
7. Children
Our Site is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have, please contact us, and we will delete the data.
8. Your Rights
Depending on applicable law, you may have rights to:
- Access the data we hold about you.
- Correct or update your data.
- Delete your data (“right to be forgotten”).
- Restrict or object to certain processing.
- Withdraw consent where relevant.
9. Changes to this Policy
We may update this Privacy Policy from time to time. If material changes occur, we will provide notice via the Site or email. Effective date will be updated.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: onlyspares9@gmail.com